The Future of Shore Excursions

The Future of Shore Excursions

As cruise passengers have enjoyed increasing abilities to customize their experiences over the last decade, the variety and flexibility of shore excursion options have remained comparatively static. But new technology is opening up the possibilities for cruise lines...
Building Innovation Cultures Inside of Cruise Lines

Building Innovation Cultures Inside of Cruise Lines

I recently learned the most powerful lesson of my entire career in technology. I was sitting on the top deck of a brand new ship, while it was still in the yard, having lunch. It was a beautiful spring day in Italy, and everything was going smoothly pre-shakedown. My...
The Cruise Industry’s Problem with Technology ROI

The Cruise Industry’s Problem with Technology ROI

A significant concern in the cruise industry at the moment is the seemingly decreasing ROI on guest-facing software. The reason for this perception is the rapid pace of technological development. For example, an app that allows a guest to preview a shore excursion in...
5 Mistakes Cruise App Developers Make

5 Mistakes Cruise App Developers Make

Designing software for cruise lines can be extremely tricky. Cruise ships are strange beasts; they have all the amenities and systems you would expect to find in high-end hotels, and also those you would find in restaurants, amusement parks, performing arts centers,...
Data Synchronization in the Cruise Industry

Data Synchronization in the Cruise Industry

For the past few years, one of the biggest trends in tech has been the transition to the cloud. Almost every industry is realizing cost savings by embracing cloud computing. After all, it’s fairly hard to compete with Amazon when it comes to economies-of-scale...
Buying Technology For Cruise Ships – Lessons Learned

Buying Technology For Cruise Ships – Lessons Learned

Custom software and hardware systems are driving the cruise industry forward at a remarkable pace. However, over the last six years of specializing in cruise software, I’ve noticed a huge amount of pain in implementing these innovative solutions. This is a brief...