Data Collection and Analytics
Get real-time, actionable feedback from your guests.
Collect and analyze data automatically through our middleware API or manually by inserting our tracking code.
OnDeck iTV and digital signage interactions
Custom events and interactions
If you are using the OnDeck iTV system, the Analytics engine would capture all user behavior:
- What was watched
- Which shore excursions were viewed
- Which excursions were booked from the TV
- Where users abandoned the purchasing process
If you hook up a device that counts people walking past a certain spot, it will tag and store the data for you and sync it with the cloud system for further analysis.