Reliably deliver notifications to guests.
Push notifications without internet connectivity
Local Push Notifications take advantage of the Local Push Connectivity API available in iOS and similar functionalities within Android to provide push notifications without any reliance on Internet connectivity.
This has two main benefits:
More reliable message delivery
No need to open network access to push notification services
Send messages to passengers via the iTV system or push notifications to the cruise app
OnDeck Notifications allows crew to send messages to passengers via the iTV system or mobile push notifications to the cruise app.
Notifications can synchronize with iTV notifications so that guests can be reached on multiple platforms without having to see a message multiple times.
Title only or title and body text
Custom response required (Yes/No, Today/Tomorrow, etc.)
Monitor delivery and responses from a simple dashboard
Responses of each passenger or crew member
Percent of push notifications successfully reaching mobile phones
Number of messages sent in a given time period
Time-sensitive excursion info
The Excursion Manager sends a group of passengers a notification to their TVs and mobile phones alerting them about a rainstorm at their destination and to bring the umbrella that is located in their staterooms.
The Spa Manager sends a question notification to a guest asking if they would like champagne to be chilled and waiting for them at their treatment.
Updates without a loudspeaker
The Assistant Cruise Director sends a message to the entire ship, alerting them of a port change.